Shipping policy

Shipping Policy

By placing an order on our website, you agree to the following shipping terms and conditions.

Order Processing and Shipping
Orders are processed and shipped within our stated handling times. Once an order has been shipped, it cannot be canceled. All sales are final and non-refundable.

Shipping Responsibility
Ownership and responsibility for the package transfer to the customer once the shipment has been handed over to the shipping carrier. We are not responsible for delays, loss, or damage that may occur during transportation to the destination.

International Shipping and Customs
For international orders, the customer is solely responsible for any import duties, export duties, customs fees, taxes, brokerage fees, or other charges required by the destination country. These charges are not included in the purchase price or shipping cost unless explicitly stated.

The customer is also fully responsible for complying with local laws and customs regulations in the destination country. If a courier service is used, the customer assumes all responsibility for properly declaring goods and paying any applicable duties, penalties, fines, storage fees, or additional charges imposed by customs authorities.

Failure to Pay Customs Charges
If a shipment is refused, abandoned, returned, or held by customs due to unpaid fees, incorrect declarations, or regulatory issues, we are not responsible for refunds, reshipments, or compensation.

Warranty-Related Shipments
If a replacement shipment is approved under warranty, the customer remains responsible for any customs duties, taxes, or import-related charges associated with the replacement shipment.

Contact
For shipping-related questions, please contact us through the contact form available on our website.

Last updated: February 15, 2026